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Patient information: our commitment to quality

Since opening in 1992, we have produced many publications specially for our patients and those affected by cancer at Mount Vernon Cancer Centre. All our publications are regularly reviewed to ensure that they remain up-to-date.

We are committed to the highest editorial and ethical standards in the development and production of the content of our information resources. We are committed to providing objective and trustworthy information and guidance. The content is evidence-based, founded on the best scientific knowledge currently available.

The LJMC gained accreditation from the Centre for Health Information Quality (CHIQ) for all the leaflets whilst this scheme was in existence.

The LJMC has also been recognised by the British Medical Association (BMA) for many publications, by gaining awards for the excellent quality of patient information leaflets.

The LJMC was successful in achieving certification in The Information Standard in January 2011.

The Information Standard is a certification programme, supported by NHS England, dedicated to improving the quality of health and care information for the public through the use of a simple quality mark. For more details on what it means to have achieved Information Standard certification, visit The Information Standard website.

The standard comprises a set of criteria that defines good quality health or social care information and the methods needed to produce it. To achieve the standard, we had to show that our processes and systems produce information that is:

  • accurate
  • impartial
  • balanced
  • evidence-based
  • accessible
  • well-written

The LJMC is regularly assessed to ensure that we continue to meet the requirements of the standard.


Information Standard: please note - the LJMC is responsible for the accuracy of our patient information resources. Neither Capita, who operate the Information Standard scheme, nor NHS England, who own the scheme, will have any responsibility for costs, losses or damages arising from the information being inaccurate or from us failing to include relevant information.



Last updated: February 16, 2018