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Volunteer at the Lynda Jackson Macmillan Centre

Volunteers form an integral part of the Lynda Jackson Macmillan Centre team undertaking a wide range of activities, from our ‘frontline’ service in the Drop-in centre to ‘back office’ administrative support. Over half of our staff are volunteers; the commitment and dedication they show are greatly valued – we couldn’t do without them.

Drop-in centre

Volunteers work alongside healthcare professionals providing support and information both to centre visitors and also telephone callers.

Suitable qualities: Kind, considerate, caring, dedicated, interested in people, empathic, compassionate, calm, reliable, discreet, practical, team player

Our commitment: To provide appropriate training, resources and support

Your commitment: To work at the centre on a regular basis, ideally one day each week; to attend team meetings and training sessions as required

Contact: Sara Love (020 3826 2557)

iPoint information service

Assist healthcare professionals to provide information for patients using the online Patient Information Prescription system.

Suitable qualities: Caring, enjoy working with people, empathic, compassionate, reliable, discreet, basic computer skills

Our commitment: To provide appropriate training, resources and support

Your commitment: To work at the centre on a regular basis, ideally ½ a day each week; to attend team meetings and training sessions as required

Contact: Sara Love (020 3826 2557)

Pre-chemotherapy visits

Before starting chemotherapy, patients attend a group session at the LJMC where they receive information about their treatment. Volunteers help at these sessions and show patients round the Cancer Centre afterwards.

Suitable qualities: Caring, enjoy working with people, empathic, compassionate, calm, reliable, discreet

Our commitment: To provide appropriate training, resources and support

Your commitment: To work at the centre on a regular basis, ideally half a day each week; to attend team meetings and training sessions as required

Volunteers also provide administrative support, preparing information packs for the visits:  

Suitable qualities: Organised, dedicated, attention to detail, reliable

Our commitment: To provide appropriate training, resources and support

Your commitment: To work at the centre on a regular basis, probably for two hours a week

Contact: Sara Love (020 3826 2557)

Complementary therapies

Volunteer complementary therapists work on the cancer wards and in the outpatients departments offering Aromatherapy, Reflexology and Indian Head Massage. Complementary therapists must have at least one year’s experience since completing their training.

Suitable qualities: Kind, considerate, caring, dedicated, interested in people, empathic, compassionate, calm, reliable, discreet

Qualifications: Must be recognised by relevant governing body

Our commitment: To provide appropriate training for working with cancer patients, resources and support

Your commitment: To work at the centre on a regular basis, ideally one day each week; to attend team meetings and training sessions as required

Contact: Pam Thorpe (020 3826 2553) [download further details]

Administration

Several departments at the LJMC need volunteers including the Information, Complementary Therapy, Research and Business teams. Tasks are varied and may include: Publicity & communications activities, database and computer work, proof-reading, checking information, correspondence, library work, leaflet distribution.

Suitable qualities: Organised, tidy, dedicated, attention to detail, team player, flexible, reliable

Our commitment: To provide appropriate training, resources and support

Your commitment: No minimum time commitment but reliability is important

Contact: Sara Love (020 3826 2557)

Fundraising

The LJMC is only partially funded by the NHS so fundraising is an ongoing activity. We always need more people to help, both to run events, and to help us run them. Fundraising starts with ‘FUN’ and, whether it’s rattling a tin outside a supermarket, seeking out special raffle prizes or parachuting out of an aeroplane, there’s always something interesting to be done. We don’t want to limit your imagination as to how you can help!

Suitable qualities: Keen, enthusiastic, honest, dedicated, sense of humour, enjoy interacting with people, reliable, positive, flexible

Our commitment: To provide appropriate training, instructions and support to do the tasks

Your commitment: No minimum time commitment but reliability is important

Contact: Appeals Team (020 3826 2550)

Patient supporters

Volunteers work in the Cancer Centre, welcoming visitors, assisting with directions around the site and being on hand to provide guidance and support. They also help with refreshments for patients and liaise with staff.

Suitable qualities: Good communication skills, kind, considerate, caring, dedicated, interested in people, empathic, compassionate, calm, reliable, discreet, practical, team player

Our commitment: To provide appropriate training, resources and support

Your commitment: To work at the centre on a regular basis, ideally half a day each week; to attend team meetings and training sessions as required

Contact: Sara Love (020 3826 2557)

 

 


As well as working in the LJMC itself, other opportunities for volunteering also arise, particularly to support fundraising events and on administrative projects. If you feel unable to make a regular commitment but are still interested in helping out, we still want to hear from you! Please call the relevant person listed above.


Working with people affected by cancer can be very emotionally stressful. For this reason, if within the last two years you have received treatment for cancer, or have had a close relationship with a cancer patient, or have been bereaved within this period, we ask you to delay volunteering in any role that involves direct contact with patients and carers. However, there are other ways in which you may be able to help the LJMC within this two year period including joining our patient/carer advisory panel or helping with administrative roles or fundraising.

Volunteers who work on a regular basis at the Lynda Jackson Macmillan Centre will be required to attend mandatory training courses (eg, Fire, Health & Safety). We are required to obtain Occupational Health Clearance and personal references for all volunteers, together with a Disclosure from the Criminal Records Bureau for any volunteers helping in patient areas.


The Complementary Therapy Network is a register of professionally registered and experienced therapists who use their skills to work with people affected by cancer. These therapists have undertaken further training with the LJMC in cancer care.

If you are interested in joining the Complementary Therapy Network, please contact our Complementary Therapy Co-ordinator Pam Thorpe (020 3826 2553) for more information or download an application form.

 

 

Last updated: September 1, 2015